Technical Support (4)
The videos must be watched online in your web browser, and cannot be downloaded. However, we also offer audio versions of the videos in mp3 format that can be downloaded and used offline on any audio-capable device including computers, tablets, and smart phones.
As part of our up-to-date guarantee, you have access to the latest study materials for as long as you need to pass the exams – Log in to My Studies at to access the current materials. If you do not remember your My Studies password, you can request a password reset from the My Studies login page.
When you purchase any of the HOCK exam prep, you can access your materials on My Studies. Most of the materials can be downloaded and saved except for the Videos, which must be viewed online.