CIA Exam

A Personal Counselor or Mentor is something that some exam prep providers include as a benefit of choosing their materials. While I agree that it is important that a review provider answer your questions as part of their support, there is no practical reason that you need to have a personal counselor as part of your exam preparation process.

Why do I say this? Because the exam that you take is not personal to you.

Everyone takes the same exam covering the same material tested at the same level of depth. The exam does not adapt its depth based on your background or experience. To say it one more time: EVERY candidate needs to know the SAME material at the SAME depth for the exam.

Because every candidate needs to know the same information, I am not sure what a personal counselor can do that you are not able to do for yourself. You can look at the results of your study sessions and determine how well you know a topic. In fact, you know more than anyone else can about how well you know a topic.

For example, let us say that there are 10 questions, and you know with certainty 6 of the 10 questions. That is 60% proficiency, but that is not enough and you need to study that topic more. Even though you do not know the other 4 questions, statistically you will get one of the four correct – giving you a 70% score. If you get lucky and guess two of those four correctly, you will score 80%, and someone else just looking at the percentage probably will say you are proficient and can move on to the next topic. But you know the truth, that you really are not 80% proficient on that topic.

In terms of guiding you through your studies, a personal counselor is not needed for this, either. Assuming that the study materials are set up properly with a good study plan, only you know best how much time you need to spend on each topic. When you are reading the book, watching videos, and/or doing practice questions, you know how well you know the topic and how much longer you need to spend to feel comfortable.

I believe that there are two essential support functions that actually add value to your studies:

1. A detailed study plan that helps you go through the materials, points out the main topics and can be tailored to your pace of learning and time frame for study.
2. Subject matter experts who can answer your questions about anything in the materials while you are studying. Whether it is a concept in the book or a question that you just can’t figure out, a knowledgeable person who is experienced in that exam should be available to answer your questions in a timely manner (one business day).

All of this to say, when you are making a decision about your study materials, be sure to look for things that actually add value to your studies, and not just what sounds good. At HOCK, we have continually refined our materials and processes since 2003 so that we can offer you the most comprehensive materials and support without any unneeded and potentially expensive extras.

HOCK Exam Prep with unlimited access and teacher support:

• Certified Management Accountant (CMA)
• Certified Internal Auditor (CIA)

In my last two blogs, I have written about how review course providers and the certification-issuing organizations add value to their certifications. In this blog, I will look at what you should do in order to maximize the value that you get from having the certificate.

Conduct yourself in a professional manner at all times

Perhaps the most important thing that you can do is to conduct yourself in a professional manner at all times. As I wrote earlier, most certificates get their value simply because they are valued by the business community. Certificates have value because the people who hold the certificate create value for them. Every individual benefit from all of the others who hold the same certificate. In order to keep this value, each holder needs to act so that the business community as a whole will continue to value that certificate. For example, everyone who is a CIA is connected to everyone else who is a CIA. When a colleague finds out that you are CIA, their first impression of you will be based on what they think of the other CIAs that they know. If enough individuals behave poorly and unethically the “brand” that is CIA will lose value. So, if you want your certificate to retain or grow its value, you need to behave in a way that will bring value to that certificate and everyone else who holds it.

Have a responsibility

In addition to holding yourself to the highest standards of behavior, you also have a responsibility to hold fellow certificate holders to a similarly high standard of behavior. When others are acting in a way that does not bring value to the “brand,” you need to work with them to change their behavior. Even though any certificate can survive “a few bad apples” in the profession, everyone needs to work to make certain that there are as few as possible.

Market the certificate

In order to maximize the value of your investment (in both time and money), you also need to market the certificate, for example, help people know what the certificate is and what the requirements are to obtain it. If an HR person in your company is not familiar with the CMA, give them information about it. That information, coupled with your behavior, will help them understand the value of CMA. Also, use the letters of your designation on your business card, your CV, and anywhere your name is used.

Become active in a local Chapter

If you are able to, you should also become active in a local Chapter of your professional organization. Chapters help to grow the profession and are a way of letting the larger community know that the certification has value. While it may be difficult to see any specific, direct benefit from attending a Chapter event, you need to remember that you are part of a larger profession and that you will benefit indirectly from the success of the organization. Professionals before you built a brand that you are benefitting from, and you need to be certain that the professionals who come after you will be able to benefit from your professional organization in the same way you have.

I encourage you to be proactive in doing these things (and more) because your certificate will only have as much value as the effort that everyone puts into it.

Brian Hock, CMA, CIA