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Tips for Playing HOCK Videos

In general, the videos play the most reliably without buffering delays in Internet Explorer or FireFox with Silverlight installed (it is free). Here are some tips for a few specific web browsers:

  • Edge: The Microsoft Edge browser is not supported. Please use a different browser.
  • Safari: In the Safari Preferences, go to the Advanced tab and uncheck “Stop plug-ins to save power.” Refresh the page after disabling this option to start the videos.

If the videos are not playing or you are experiencing any problems with the videos, please contact us and we will provide customized support.

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