Helping you study anytime, anywhere
HOCK international Support
We are here to support you every step of the way during your studies with both Teacher Support to answer questions during your studies, and Technical Support for our software and web site.
Support from HOCK Teachers
You are not studying alone! When you have questions about the material, please use any of these methods to receive assistance. We usually reply to you within 24 business hours, often sooner.
Forum
Browse hundreds of answers previously posted in our forums and learn from our teachers and your fellow students.
Anyone who has purchased HOCK materials can post questions after registering in the forum.
Send your question(s) to cma@hockinternational.com for CMA questions or cia@hockinternational.com for CIA questions.
Phone
Give us a call toll-free at 1-866-807-4625 and choose extension 3.
Technical Support
If you encounter any problems with our software or web site, our knowledgeable support staff will gladly assist you. We respond to most inquiries within a few hours during the business week, and within 24 hours on the weekend.
Technical Support FAQ
Our Technical Support FAQ is searchable for your convenience and contains answers to many common questions.
Forum
Browse the Technical Support Forum for a previously posted solution to your problem, or post your problem. (Separate forum registration required.)
Send a description of your problem, including any error messages, to support@hockinternational.com.
Phone
Give us a call toll-free at 1-866-807-4625 and choose extension 4.
Class Recordings on new iPod nanos
Get our CMA Class Record-
ings pre-loaded on a 4th generation 8GB iPod nano for only $350.
Testimonial
You provide a very comprehensive, interesting and efficient learning program, which is rare in this combination. This makes the materials fun to work with, and guarantees success.
Markus Hans
